Returns

Return of your order

We hope you are happy with any product purchased, but if you wish to return a product to us for any reason you may do so within 30 days of the dispatch date. It must be in a saleable condition and in its original undamaged packaging. We will refund the price or replace the product. The refund will be reimbursed to the debit or credit card on which the original purchase was made. Return delivery charges will only be refunded in the event of faulty, damaged or incorrect items being sent to you. This does not affect your statutory rights. Other than for defective products, returns outside the timeframe set out above may be accepted at the sole discretion of Tata Global Beverages. To return your order you have to contact our Consumer Service team via the "Message us" box at the bottom right-hand side of your screen and quote your reference number (on your e-mail confirmation).